Personalized Support for Small Business

Call us when you need help – we are there when you need it. That’s our value to your business. We “right-size” our support to your requirements, with both hourly rate and monthly support contract options. That might mean an hour or two a month to help with issues that pop up, a monthly service plan to cover phone support and backups, or anything in between.

Small businesses often operate without a dedicated IT person or staff. Our consulting services allow you to have your own “IT Guy” on demand as needs arise. It’s as simple as picking up the phone or sending a text or email.

We leverage technology to provide flexible support. Options include phone, virtual live conferences with screen sharing using MS Teams, or boots on the ground at your location. Often, simple problems can be resolved via email or text messages.

We provide hourly rate support in 15 minute billing increments at competitive rates.

Microsoft 365

If you are not leveraging Microsoft 365 as your messaging and collaboration platform, you should strongly consider making the move. Microsoft 365 offers a cloud based business productivity platform in a variety of affordable plans. Let us help you compare costs and develop a migration strategy.

With Microsoft 365 you get hosted email along with the full Office 365 suite (Outlook, Word, Excel, PowerPoint, and Teams) plus a SharePoint portal. Use Teams to host virtual meetings with employees, clients, anyone / anywhere.

Using Microsoft 365 already? We can handle administration, provisioning new accounts, cleaning up old ones, configuring permissions and access.

Network and Security

Let us help you with networking, password management, firewalls, and routers. We ensure your business is secure in the virtual world.

On Premises Equipment

If you still have servers on premise, we can ensure they are patched, being backed up, and working smoothly. Be warned however that we will most likely encourage you to move your business to the cloud. Its a safer, more cost effective way to run your business.

We also provide hardware support for laptops, workstations, printers, scanners, WiFi networks, routers and firewalls.

Backups

Do you have good backups of all your business critical data? Is there a copy stored securely offsite? This is easily overlooked but can be devastating in the case of a fire, natural disaster, or theft. We can manage your existing backup solution, or offer affordable cloud based options for your business.